Speedy Delivery Info

Delivery

We know just how important it is that your cards or gifts arrive on time for that special occasion. During the order process, uniquegiftz.co.uk will notify you of the despatch dates available and the expected timeframe for receiving your order. We will also make you aware of any delivery charges prior to the acceptance of your order.

Delivery times and charges will differ depending on which products you order. More details are set out below.

1.1. General despatch information

Please note:
  • The despatch date is the day we SEND the item you have ordered, NOT the day it will be delivered.
  • Your order is likely to arrive much faster if you use a postcode. It sounds simple, but many people forget to add it!
  • You can check that you have the correct postcode by using the Royal Mail’s handy postcode finder www.royalmail.com
  • If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which are not received.

Postage charges are calculated based on item weight, so the cost will increase on heavier orders. The postage cost is inclusive of the stamp, envelope(s) and packaging.

Please note:

Order by First Class post and we will upgrade to Special Next Day Delivery for Free.

Order by Second Class post and we will upgrade to First Class Delivery for Free.

If no one is in, the item will be returned to the nearest Royal Mail depot. A note will be left requesting its collection.

Special and First Class Postage timings

Order Placed (UK) Sent by us Estimated arrival

Before 2pm Mon-Fri

Same day

The Royal Mail advise that 90% of first class post in the UK will arrive the following day, unfortunately the other 10% can take up to three days.

After 2pm Mon-Thurs

Following day

After 2pm Fri

Following Monday

Saturday & Sunday

Following Monday

Public Holidays

Following working day

If your order hasn’t arrived after three days, PLEASE call us. We would rather send a replacement  than leave you disappointed.

International Postage Timings

Destination Recommendation

Europe

Allow 3 working days

All destinations outside Europe

Allow 5 working days

Special Delivery Timings
If you’re sending your order to a UK address, and you have the complete postcode, you can also choose Royal Mail Special Delivery. This service comes at an increased cost (as detailed by Royal Mail).

A special delivery ordered before 2pm and despatched Monday - Friday is guaranteed for delivery before 2pm the following day. Royal Mail do not guarantee special deliveries to arrive on a Saturday (although we find that items sent to residential addresses where their local post office work a half day on Saturdays, generally do tend to arrive on a Saturday)

If you would like a guarantee for arrival on a Saturday, by selecting Friday despatch you can select ‘Saturday Special Delivery’ for an additional fee for any UK address.

If a Special Delivery item cannot be signed for, it is returned to the depot and can either be collected in person from the local Post Office, or redelivered at a later date. This is subject to Royal Mail’s terms and conditions for Special Delivery.

1.2. Delivery of wines and spirits

All deliveries for Wine and Spirits will be made by Royal Mail Tracked which aims to deliver in 2 days from Monday to Saturday between 9am – 5pm. Currently we don’t have a timed delivery service or Sunday delivery and all Wines and Spirits can only be delivered to addresses in mainland UK. Athough every effort is made to get Next day service our Please allow 1-2 working days for deliveries to Northern Ireland, the Channel Islands and areas of the Scottish Highlands. We are not able to deliver on Bank Holidays and Christmas Day.

Failure to deliver wines and spirits
On your order if you include details of a safe place, this will only be used if the parcel cannot fit through a letterbox or if there is no one at home. The Royal Mail will complete an easy to understand “Sorry You Were Out” card, detailing where the goods have been left after the attempted delivery. The recipient then has the option to call or go online to arrange a redelivery on a specified day of their choice, or to collect the item themselves. Please note that Wines & Spirits can only be delivered to offices where it can be signed for.